{"id":2516,"date":"2023-09-20T09:07:00","date_gmt":"2023-09-20T14:07:00","guid":{"rendered":"https:\/\/thermo-energie.qc.ca\/?page_id=2516"},"modified":"2025-11-06T11:18:49","modified_gmt":"2025-11-06T16:18:49","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/thermo-energie.qc.ca\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2516\" class=\"elementor elementor-2516\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebda5c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ebda5c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b78f1c8\" data-id=\"b78f1c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39540b0 elementor-widget elementor-widget-text-editor\" data-id=\"39540b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><\/h2>\n<h1>Privacy policy<\/h1>\n<h4><strong style=\"font-size: 16px;\">A. Introduction<\/strong><\/h4>\nLa confidentialit\u00e9 des visiteurs de notre site web est tr\u00e8s importante \u00e0 nos yeux, et nous nous engageons \u00e0 la prot\u00e9ger. Cette politique d\u00e9taille ce que nous faisons de vos informations personnelles.\n\nConsentir \u00e0 notre utilisation de cookies en accord avec cette politique lors de votre premi\u00e8re visite de notre site web nous permet d\u2019utiliser des cookies \u00e0 chaque fois que vous consultez notre site.\n<h4><strong>B. Source<\/strong><\/h4>\nThis document was produced using the SEQ Legal (seqlegal.com) template and has been modified by Thermo-\u00c9nergie.\n<h4><strong>C. Collection of personal information<\/strong><\/h4>\nThe following types of personal information may be collected, stored and used to create submissions:\n<ul>\n \t<li>Information about your computer, including your IP address, geographic location, browser type and version, and operating system;<\/li>\n \t<li>Information about your visits to and use of this website, including referring source, length of visit, pages viewed, and website navigation paths<\/li>\n \t<li>Information such as your e-mail address, postal address, company name, last name, first name that you provide when submitting a contact form;<\/li>\n \t<li>Information that you publish on our website with the intention of publishing it on the Internet, including your username, your profile photos and the content of your publications;<\/li>\n \t<li>Information contained in any communications you send us by e-mail or on our website, including their content and metadata;<\/li>\n \t<li>Any other personal information you provide to us.<\/li>\n<\/ul>\nBefore disclosing personal information about another person to us, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with the terms of this policy.\n<h4><strong>D. Use of your personal information<\/strong><\/h4>\nPersonal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:\n<ul>\n \t<li>Administering our website and company;<\/li>\n \t<li>Personalize our website for you;<\/li>\n \t<li>To enable you to use the services offered on our website;<\/li>\n \t<li>Send statements, invoices and payment reminders, and collect your payments;<\/li>\n \t<li>You send non-marketing communications;<\/li>\n \t<li>You send e-mail notifications that you have expressly requested;<\/li>\n \t<li>To provide statistical information about our users to third parties (without these third parties being able to identify individual users with this information);<\/li>\n \t<li>Handle requests and complaints relating to your website made by you or concerning you;<\/li>\n \t<li>Maintain the security of our website and prevent fraud;<\/li>\n \t<li>Verify compliance with the terms and conditions governing the use of our website<\/li>\n \t<li>If you submit personal information to our website for the purpose of publication, we will publish it and may use the information in accordance with the permissions you grant us.<\/li>\n \t<li>Your privacy settings can be used to limit the publication of your information on our website and can be adjusted in your privacy settings on the website.<\/li>\n<\/ul>\nWithout your explicit consent, we will not provide your personal information to third parties for their direct marketing or that of other third parties.\n<h4><strong>\u00a0E. <\/strong><strong>Disclosure of your personal information<\/strong><\/h4>\nNous pouvons divulguer vos informations personnelles \u00e0 n\u2019importe lequel de nos employ\u00e9s, dirigeants, assureurs, conseillers professionnels, agents, fournisseurs, ou sous-traitants dans la mesure o\u00f9 cela est raisonnablement n\u00e9cessaire aux fins \u00e9nonc\u00e9es dans cette politique.\n\nNous pouvons divulguer vos informations personnelles:\n<ul>\n \t<li>To the extent that we are required to do so by law ;<\/li>\n \t<li>In the context of any current or future legal proceedings;<\/li>\n \t<li>To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);<\/li>\n \t<li>To the purchaser (or potential purchaser) of any business or assets in our possession that we wish (or are considering) to sell; and<\/li>\n \t<li>To any person whom we reasonably believe to be an integral part of a court or other competent authority for the disclosure of such personal information if, in our opinion, such a court or authority would be likely to require disclosure of such personal information.<\/li>\n<\/ul>\nUnless otherwise stated in this policy, we will not pass on your personal information to third parties.\n<h4><strong>F. Retention of your personal information<\/strong><\/h4>\nCette Section F d\u00e9taille nos politiques de conservation des donn\u00e9es et nos proc\u00e9dures, con\u00e7ues pour nous aider \u00e0 nous conformer \u00e0 nos obligations l\u00e9gales concernant la conservation et la suppression d\u2019informations personnelles.\n\nLes informations personnelles que nous traitons \u00e0 quelque fin que ce soit ne sont pas conserv\u00e9es plus longtemps que n\u00e9cessaire \u00e0 cette fin ou \u00e0 ces fins.\n<ul>\n \t<li>Without prejudice to article G-2, we will generally delete personal data in these categories within 3-5 months of receipt, with some exceptions;<\/li>\n \t<li>Notwithstanding the other provisions of this Section G, we will retain user-submitted documents containing personal data:<\/li>\n \t<li>To the extent that we are required to do so by law ;<\/li>\n \t<li>If we believe that the documents may be relevant to any current or potential legal proceedings; and<\/li>\n \t<li>To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes).<\/li>\n<\/ul>\n<h4><strong>G. Security of your personal information<\/strong><\/h4>\nNous prendrons des pr\u00e9cautions techniques et organisationnelles raisonnables pour emp\u00eacher la perte, l\u2019abus ou l\u2019alt\u00e9ration de vos informations personnelle.\n\nNous stockerons toutes les informations personnelles que vous nous fournissez sur des serveurs s\u00e9curis\u00e9s (prot\u00e9g\u00e9s par mot de passe et pare-feu).\n\nVous reconnaissez que la transmission d\u2019informations par internet est intrins\u00e8quement non s\u00e9curis\u00e9e, et que nous ne pouvons pas garantir la s\u00e9curit\u00e9 de vos donn\u00e9es envoy\u00e9es par internet.\n<h4><strong>H. Amendments<\/strong><\/h4>\nFrom time to time we may update this policy by posting a new version on our website. You should check this page regularly to ensure that you are aware of any changes to this policy. We may notify you of changes to this policy by e-mail. <a href=\"mailto:info@gestherm.com\">info@thermo-energie.qc.ca<\/a>.\n<h4><strong>I. Your rights<\/strong><\/h4>\nVous pouvez nous demander de vous fournir toute information personnelle que nous d\u00e9tenons sur vous ; le transfert de telles informations sera soumis aux conditions suivantes:\n\nNous pouvons retenir les informations personnelles que vous demandez dans la mesure autoris\u00e9e par la loi.\n\nVous pouvez nous demander \u00e0 tout moment de ne pas traiter vos informations personnelles \u00e0 des fins marketing.\n\nEn pratique, vous exprimerez express\u00e9ment et \u00e0 l\u2019avance votre accord pour que nous utilisions vos informations personnelles \u00e0 des fins marketing ou nous vous fournirons une opportunit\u00e9 de refuser l\u2019utilisation de vos informations personnelles \u00e0 des fins marketing.\n<h4><strong>J. Third-party websites<\/strong><\/h4>\nOur website contains hyperlinks to third-party websites and information about them. We have no control over these sites, and are not responsible for their privacy policies or practices.\n<h4><strong>K. Updating information<\/strong><\/h4>\nPlease let us know if the personal information we hold about you needs to be corrected or updated.\n<h4><strong>L. Cookies<\/strong><\/h4>\nNotre site web utilise des cookies. Un cookie est un fichier contenant un identifiant (une cha\u00eene de lettres et de chiffres) envoy\u00e9 par un serveur web vers un navigateur web et stock\u00e9 par le navigateur. L\u2019identifiant est alors renvoy\u00e9 au serveur \u00e0 chaque fois que le navigateur demande une page au serveur. Les cookies peuvent \u00eatre \u00ab persistants \u00bb ou \u00ab de session \u00bb : un cookie persistant est stock\u00e9 par le navigateur et reste valide jusqu\u2019\u00e0 sa date d\u2019expiration, \u00e0 moins d\u2019\u00eatre supprim\u00e9 par l\u2019utilisateur avant cette date d\u2019expiration ; quant \u00e0 un cookie de session, il expire \u00e0 la fin de la session utilisateur, lors de la fermeture du navigateur. Les cookies ne contiennent en g\u00e9n\u00e9ral aucune information permettant d\u2019identifier personnellement un utilisateur, mais les informations personnelles que nous stockons \u00e0 votre sujet peuvent \u00eatre li\u00e9es aux informations stock\u00e9es dans les cookies et obtenues par les cookies. Nous n\u2019utilisons que des cookies de session.\n\nLes noms des cookies que nous utilisons sur notre site web et les objectifs dans lesquels nous les utilisons sont d\u00e9crits ci-dessous:\n\nNous utilisons Google Analytics et Adwords sur notre site web pour : reconna\u00eetre un ordinateur lorsqu\u2019un utilisateur consulte le site web\/ suivre les utilisateurs lors de leur navigation sur le site web\/ activer l\u2019utilisation d\u2019un panier sur le site web\/ am\u00e9liorer l\u2019utilisation d\u2019un site web\/ analyser l\u2019utilisation du site web\/ administrer le site web\/ emp\u00eacher la fraude et am\u00e9liorer la s\u00e9curit\u00e9 du site web\/ personnaliser le site web pour chaque utilisateur\/ envoyer des publicit\u00e9s cibl\u00e9es pouvant int\u00e9resser certains utilisateurs ;\n\nLa plupart des navigateurs vous permettent de refuser ou d\u2019accepter les cookies. Par exemple:\n<ul>\n \t<li>with Internet Explorer (version 10), you can block cookies using the alternative cookie management settings available by clicking on \"Tools\", \"Internet Options\", \"Privacy\" then \"Advanced\";<\/li>\n \t<li>with Firefox (version 24), you can block all cookies by clicking on \"Tools\", \"Options\", \"Privacy\" then selecting \"Use custom settings for history\" from the drop-down menu and unchecking \"Accept cookies from sites\"; and<\/li>\n \t<li>with Chrome (version 29), you can block all cookies by accessing the \"Personalize and control\" menu, then clicking on \"Settings\", \"Show advanced settings\" and \"Content settings\", then selecting \"Prevent sites from setting data\" in the \"Cookies\" header.<\/li>\n<\/ul>\nBloquer tous les cookies aura un impact n\u00e9gatif sur l\u2019utilisation de nombreux sites web. Si vous bloquez les cookies, vous ne pourrez pas utiliser toutes les fonctionnalit\u00e9s de notre site web.\n\nVous pouvez supprimer les cookies d\u00e9j\u00e0 stock\u00e9s sur votre ordinateur. Exemple:\n<ul>\n \t<li>with Internet Explorer (version 10), you need to delete the cookie file manually (you can find instructions on how to do this here http:\/\/support.microsoft.com\/kb\/278835);<\/li>\n \t<li>with Firefox (version 24), you can delete cookies by clicking on \"Tools\", \"Options\", and \"Privacy\", then selecting \"Use personalized settings for history\" and clicking on \"Show cookies\", then on \"Delete all cookies\"; and<\/li>\n \t<li>with Chrome (version 29), you can delete all cookies by accessing the \"Personalize and control\" menu, then clicking on \"Settings\", \"Show advanced settings\" and \"Delete browsing data\", then \"Delete cookies and module data from other sites\" before clicking on \"Delete browsing data\".<\/li>\n \t<li>Deleting cookies will have a negative impact on the use of many websites.<\/li>\n<\/ul>\nFor any questions or requests: Marina Zarija, personal information manager. 418-624-8966 or info@thermo-energie.qc.ca\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique confidentialit\u00e9 A. Introduction La confidentialit\u00e9 des visiteurs de notre site web est tr\u00e8s importante \u00e0 nos yeux, et nous nous engageons \u00e0 la prot\u00e9ger. Cette politique d\u00e9taille ce que nous faisons de vos informations personnelles. Consentir \u00e0 notre utilisation de cookies en accord avec cette politique lors de votre premi\u00e8re visite de notre site [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-2516","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/pages\/2516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/comments?post=2516"}],"version-history":[{"count":8,"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/pages\/2516\/revisions"}],"predecessor-version":[{"id":3142,"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/pages\/2516\/revisions\/3142"}],"wp:attachment":[{"href":"https:\/\/thermo-energie.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=2516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}